Refund Policy
Last updated August 1, 2026
1. 14-Day Money-Back Guarantee
If you are not satisfied with Perspective Simulator Pro, you may request a full refund within 14 days of your initial purchase. No justification is required for a first-time subscription refund inside this window.
2. Renewals
Subscriptions renew automatically until cancelled. Renewal charges are refundable within 5 days of the renewal date if no Pro messages were sent during that renewal period. Otherwise, cancelling stops future charges and your Pro access continues until the end of the current billing period.
3. Cancelling Your Subscription
You can cancel at any time by emailing us at the address below or via the receipt link sent by our payment processor. Cancellation is not the same as a refund: it prevents future billing but does not automatically return the current period's payment.
4. Exceptions
- Accounts terminated for violations of our Terms of Service (abuse, fraud, circumventing usage limits) are not eligible for a refund.
- Repeated purchase-and-refund cycles on the same account or payment method may be declined.
- Dissatisfaction with the content, tone, or opinions expressed by AI-generated personas is not a defect; the platform is experimental and clearly disclosed as such.
5. How to Request a Refund
Email perspectivenexus.info@gmail.com from the address on your account with your order or transaction ID. We respond to refund requests within 5 business days and approved refunds are issued to the original payment method, typically within 5–10 business days depending on your bank or card issuer.
6. Statutory Rights
This policy is in addition to any refund or withdrawal rights you have under applicable consumer law (for example, EU/UK distance-selling rights). Nothing here limits those rights. Refunds are processed by our payment processor and are also subject to its buyer terms.